✨ AI Summary
The Senior Personal Banking Advisor will be responsible for handling inbound calls, assisting customers with inquiries and service requests, providing accurate information, and initiating outbound calls. The role requires a University Graduate with a preference for a finance, banking, or maths background, and bilingual proficiency. The advisor will interact with customers over the phone to understand their banking needs, provide excellent customer service to achieve loyalty, resolve problems on the spot, and convert sales opportunities to meet financial targets.