✨ AI Summary
The Senior Personal Banking Advisor will be responsible for handling inbound calls, assisting customers with inquiries and service requests, and providing accurate information. This role also involves initiating outbound calls, resolving customer problems over the telephone, and converting sales opportunities to meet financial targets. The advisor will clarify and explain procedures and products, and capture customer feedback for product development. The position requires a university graduate with 1-3 years of experience, bilingual proficiency (English and Arabic), strong customer focus, computer literacy, and excellent communication and listening skills.