Officer, Collection Operation

🏢 Global Corporation
📍 Abu Dhabi, United Arab EmiratesFull-timeOn-site
📅 Posted: 2w ago🔄 Updated: 2w ago
CV%
✨ AI Summary
The Officer, Collection Operation role in Abu Dhabi, UAE, is a full-time position within the Legal department of First Abu Dhabi Bank (FAB). This role requires a Bachelor's degree and a minimum of 3 years of experience in the banking sector. The primary responsibilities include coordinating with law firms for case management, updating legal systems, monitoring vendors, handling collections-related escalations, and providing legal support to other teams. The candidate must stay updated on bank policies, central bank regulations, and legal developments.
Required Skills
Other
legal advisory
Information Technology
Release Management
Operations, Logistics & Supply Chain
Vendor Management
Hospitality, Retail & Customer Service
Collections
Finance, Legal & Governance
Legal Research
Nice to have:
Other
ADGM court procedures
🎁 Benefits & Perks
Career Development, Training and Skill Development, Learning and Development Initiatives
Requirements
Requires a Bachelor's degree and a minimum of 3 years of relevant experience in the banking sector. Responsibilities include coordinating with law firms for case filing and follow-up, updating systems, liaising with vendors, handling escalations, and providing legal support to collection and recovery teams.
Description
Job description / Role Job Type Full Time Job Location Abu Dhabi, UAE Nationality Any Nationality Salary Not Specified Gender Not Specified Arabic Fluency Not Specified Job Function Legal Company Industry Banking & Financial Services Key Accountabilities Self-Management Responsibilities Agrees with line manager and defines performance goals at the start of the year and ensures that the goals are achieved during the course of the year. Identifies the training and development requirements for self and agrees on them with the reporting manager to ensure that the required training is arranged and attended. Strives to achieve the highest levels of proficiency on all the competencies and skills required to perform the role. Keeps professional development, new techniques, and current issues through continued education and professional growth. Be updated on bank policies and procedures, central bank regulations, and recent developments. Offering timely resolution and satisfactory customer experience. Job Context Core Responsibilities Coordinating with law firm for new cases assigned for ADGM court and other case types (Cheque execution, REPO, civil/cases against bank), follow up across different stages, and update the system and trackers. Assist in being backup for any other team member who is not in office or during leaves as assigned (criminal/civil/legal notice/Repo/Cheque execution, etc.). Working closely and monitoring our vendors (law firms) for the assigned cases to each service provider, especially AUH cases. Liaising with law firms to get the cases filed as per agreed turnaround time, and sharing any additional required documents. Attending expert meetings whenever required and reviewing commentaries and memos. Ensuring updating the system and legal flags of all allocated cases. Handling assigned cases against the bank and extending support whenever required. Ensuring original files retrieval and returns as per process and policy. Handling referred requests and escalations related to collections, received through various channels and taking the same to a resolution. Working closely with collection and recovery different teams for legal support or advisory whenever applicable. Attending training and adhering to policies. Enforces company policies and values without creating negative reactions. Timely completion of mandatory training. Minimum Qualification Bachelor's degree. Minimum Experience Minimum 3 years of relevant experience in the banking sector. About Us First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients. Life at FAB Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization. Career Development FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development. Our Values At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globally that rewards your hard work and dedication. Join our team and be part of a journey to shape the future of banking. Apply Now
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00