Debt Collector

🏢 Adecco Holding Emirates B.V. (Dubai Branch)
📍 Abu Dhabi, United Arab EmiratesFull-timeOn-site
📅 Posted: 6d ago🔄 Updated: 5d ago
CV%
✨ AI Summary
The Credit Collector is responsible for managing and collecting outstanding payments from customers while maintaining positive customer relationships. This role involves contacting customers via phone, email, and other channels to collect payments, monitoring overdue accounts, negotiating payment plans, and preparing collection reports. The ideal candidate will have a relevant degree and 1-3 years of experience in collections or accounts receivable, with strong communication, negotiation, and problem-solving skills. Job Summary: The Credit Collector is responsible for managing and collecting outstanding payments from customers while maintaining positive customer relationships. The role involves following up on overdue accounts, negotiating payment arrangements, and ensuring timely recovery of receivables.Responsibilities:Contact customers via phone, email, and other communication channels to collect outstanding payments.Monitor customer accounts and identify overdue balances.Negotiate payment plans and sett
Required Skills
Soft Skills & Professional Competencies
○Communication○Negotiation○Analytical Skills○Problem Solving○Attention to Detail○Resilience○Time Management○Conflict Resolution
Productivity & Workplace Tools
○Microsoft Office
Information Technology
○ERP
Other
○accounting systems○persistence○Debt Recovery Agent○Collector○Credit Controller
Business, Sales & Management
○Customer Success
Hospitality, Retail & Customer Service
○Collections
Nice to have:
Other
○Debt Recovery Agent○Collector○Credit Controller
Hospitality, Retail & Customer Service
○Collections
Requirements

  • High school diploma or bachelor's degree in Finance, Accounting, Business Administration, or a related field.

  • 1–3 years of experience in collections, accounts receivable, or a similar role.

  • Strong communication and negotiation skills.

  • Proficiency in Microsoft Office and ERP/accounting systems.

  • Good analytical and problem-solving abilities.

  • Ability to handle sensitive situations professionally and maintain confidentiality.


Key Competencies:

  • Customer service orientation

  • Attention to detail

  • Persistence and resilience

  • Time management

  • Conflict resolution and negotiation skills

Description
Job Summary: The Credit Collector is responsible for managing and collecting outstanding payments from customers while maintaining positive customer relationships. The role involves following up on overdue accounts, negotiating payment arrangements, and ensuring timely recovery of receivables.Responsibilities:Contact customers via phone, email, and other communication channels to collect outstanding payments.Monitor customer accounts and identify overdue balances.Negotiate payment plans and settlement arrangements where appropriate.Maintain accurate records of collection activities and customer interactions.Follow up on promises to pay and ensure adherence to agreed payment schedules.Escalate delinquent accounts as required according to company policies.Collaborate with internal teams to resolve billing disputes and payment issues.Prepare collection reports and provide updates to management.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00