Call Center Advisor - Fluent English Speakers

🏢 Etisalat Egypt
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
e& Cx Solutions is seeking fluent English-speaking graduates for a Call Center Advisor position on a Multi-Skill account. Key responsibilities include handling customer inquiries via phone, chat, and email, resolving complaints, providing information on products and services, and maintaining system records. The role offers a net salary of 15,000 EGP per month, along with unlimited sales commission, performance bonuses, a free VPN line, medical and social insurance, and a referral program. Training is fully paid.
Required Skills
Other
○English○customer care○customer support○customer relations○customer satisfaction○english training○english literature○english instructing○english translation○english education○inbound calls○outbound calls○soft skills○hard skills○mass hiring○business english○fluent○english b2○insource○eand
Soft Skills & Professional Competencies
○Communication
Hospitality, Retail & Customer Service
○Customer Service○Customer Service Management
Business, Sales & Management
○Real Estate Sales○Client Relationship Management○Upselling○Business Analysis○Trade Marketing
Productivity & Workplace Tools
○Computer Skills○Notion
Operations, Logistics & Supply Chain
○Customs Clearance
Education & Training
○Teaching
Engineering, Construction & Trades
○Quality Control
🎁 Benefits & Perks
Unlimited Sales commission, Top achievers bonus (up to 3,000 EGP), Free VPN line (Business plan – 1,000 EGP/month), Medical & Social Insurance, Referral Program up to 2K, Fully paid training (12,547 EGP/month)
Requirements
Grads onlyFluent English Speakers
Description
e& Cx Solutions is hiring now customer service agents for Multi-Skill account.Key Responsibilities:Respond to customer inquiries via phone, chat, or email.Resolve customer complaints and service-related issues.Provide accurate information about products, services, and promotions.Record customer interactions and update system records.Follow company policies and quality standards.Salary & Benefits:15,000 EGP/month (net & allowances included)Unlimited Sales commissionTop achievers bonus(up to 3,000 EGP)Free VPN line (Business plan – 1,000 EGP/month)Medical & Social InsuranceReferral Program up to 2KFully paid training: 12,547 EGP/monthWorking Conditions:8 working hours + 1-hour break5 working days / 2 rotational days offFemales: latest shift ends at 10 PMWork Location:Maadi, Degla Square, CairoTransportation not provided
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00