✨ AI Summary
The Team Leader.Injaz position within the Retail Banking Group is responsible for achieving monthly credit card acquisition and balance-building targets through direct sales channels. Key responsibilities include effective lead management, driving team productivity by setting and tracking performance goals, developing impactful sales pitches, and providing coaching and mentorship to the sales team. The role also emphasizes ensuring compliance with regulatory standards, analyzing sales performance, and recruiting and training direct sales agents. Collaboration with Sales Strategy and Product teams, along with adapting sales strategies to market trends, are crucial for success.
Requirements
The role requires achieving monthly sales targets for credit card acquisition and balance building, effective lead utilization, driving team productivity with clear performance goals, developing impactful sales pitches, and mentoring the sales team. Candidates must ensure compliance with regulations and quality standards, analyze sales performance, recruit and train sales agents, and adapt sales strategies based on market trends.
Description
Key Responsibilities:
- Achieve Sales Targets: Deliver monthly credit card acquisition and balance-building goals through direct sales channels.
- Lead Management: Ensure effective utilization of leads, monitor allocation, and implement customer engagement strategies.
- Drive Productivity: Set clear performance goals for the team, track daily activity, and monitor conversion rates.
- Sales Effectiveness: Develop impactful sales pitches and objection-handling techniques to maximize customer acquisition.
- Team Coaching: Mentor and motivate the sales team, providing structured feedback and support to improve performance.
- Compliance & Quality: Ensure all sales activities adhere to regulatory and compliance standards while maintaining high service quality.
Performance Analysis: Review sales reports and KPIs to identify gaps, opportunities, and areas for improvement.
- Recruitment & Training: Hire, train, and certify direct sales agents, building a high-performing team with low attrition.
- Collaboration: Work closely with Sales Strategy and Product teams to align field activities with business objectives.
- Continuous Improvement: Adapt sales strategies based on market trends, customer insights, and competitive positioning.