IT Support Engineer

🏢 Thumbay Technologies
📍 Ajman, United Arab EmiratesFull-timeOn-site
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
The IT Support Engineer will provide first-line support for hardware and software issues, monitor and manage IT systems and networks, and install, configure, and maintain operating systems and applications. This role requires documenting troubleshooting processes and solutions to build a knowledge base. The ideal candidate has a Bachelor's degree in IT or Computer Science, 2-3 years of experience in IT support or help desk, and proficiency in troubleshooting Windows, macOS, and Linux systems, as well as network administration. Relevant certifications are considered a plus. Walk-In Interview Date- 22 Aug 2026 (Saturday) Location: Thumbay University Hospital (HR Department) Al Jurf, Ajman (Behind Sheik Khalifa Hospital) Time: 10.00 AM to 1.00 PMRoles & responsibilities Provide first-line support for hardware and software issues, ensuring swift resolution to maintain productivity.Monitor and manage IT systems and networks, proactively identifying potential issues before they escalate.Install, configure, and maintain operating systems and applications, tailoring
Required Skills
Information Technology
Helpdesk SupportTechnical SupportWindows ServermacOSLinuxDesktop Support
Other
Software DeploymentSystem ConfigurationNetwork SupportIT Operations TechnicianNetwork Support Engineer
Engineering, Construction & Trades
Troubleshooting
Finance, Legal & Governance
Payment Operations
Requirements
  • Bachelor's degree in Information Technology, Computer Science, or a related field is preferred.

  • Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are advantageous.

  • Minimum of 2-3 years of experience in an IT support role or help desk environment.

  • Experience in troubleshooting Windows and macOS operating systems, as well as common software applications.

    Hands-on experience in Desktop Systems (windows & Linux) and Network Administration. IT Certifications like MCSA, MCSE, MCITP is an added advantage.

Description
Walk-In Interview Date- 22 Aug 2026 (Saturday) Location: Thumbay University Hospital (HR Department) Al Jurf, Ajman (Behind Sheik Khalifa Hospital) Time: 10.00 AM to 1.00 PMRoles & responsibilities Provide first-line support for hardware and software issues, ensuring swift resolution to maintain productivity.Monitor and manage IT systems and networks, proactively identifying potential issues before they escalate.Install, configure, and maintain operating systems and applications, tailoring setups to meet user needs.Document troubleshooting processes and solutions to create a comprehensive knowledge base for future reference.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00