Customer Support Agent - Vodafone UK

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 5d ago🔄 Updated: 5d ago
CV%
✨ AI Summary
As a Customer Support Agent for Vodafone UK, you will be the primary point of contact for customers, handling inquiries via phone and resolving issues to maintain a high level of customer experience. This entry-level, full-time role requires fluency in English (C1 level), a graduate degree, and Egyptian nationality. Strong soft and communication skills are essential for this hybrid position, which offers attractive benefits including a laptop, internet allowance, and social/medical insurance.
Required Skills
Other
English C1customer carecustomer supportcontact centerwork from homefluent in englishenglishwfhvodafonec1_voistranslation
Soft Skills & Professional Competencies
Communication
Business, Sales & Management
Real Estate SalesCustomer SuccessTelesales
Hospitality, Retail & Customer Service
Call Center Experience
Science & Research
Remote Sensing
Information Technology
NIST
🎁 Benefits & Perks
Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefitswe work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00