Vodafone UK - Customer Support Agent

🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 1w ago🔄 Updated: 1w ago
CV%
✨ AI Summary
This role involves acting as a front-line customer support agent for Vodafone UK customers, primarily handling inquiries over the phone. The main goal is to resolve customer issues while maintaining a high level of customer experience and representing the company positively. The position is full-time and operates on a hybrid model, requiring 2 days of on-site work per week.
Required Skills
Other
○English○customer care○customer support○contact center○work from home○fluent in english○wfh○vodafone○c1○_vois○translation
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Real Estate Sales○Customer Success○Telesales
Hospitality, Retail & Customer Service
○Call Center Experience
Science & Research
○Remote Sensing
Information Technology
○NIST
🎁 Benefits & Perks
Hybrid work module (2 days a week on-site), Very attractive package, Laptop/PC provided, Internet allowance, 5 working days + 2 days off (rotational), Annual balance, Profit share, Social and Medical insurance, Annual Salary Increase after Conversion.
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Soft and communication skills.Males & Females
Description
Act as a front-line interface with customers of Vodafone UK Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the companyBenefitswe work in a hybrid module (2 days a week from site)Very Attractive PackageLaptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balanceProfit shareSocial and Medical insuranceAnnual Salary Increase after Conversion
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00