Guest Services Agent

🏢 Hilton
📍 United Arab EmiratesFull-timeOn-site
📅 Posted: 6d ago🔄 Updated: 6d ago
CV%
✨ AI Summary
The Guest Services Agent at Hilton is responsible for delivering exceptional hospitality experiences to guests in a food and beverage setting. This role involves delighting guests with an upbeat and friendly attitude, mastering menu knowledge, serving food and beverages efficiently, and maintaining a clean and organized service station. Compliance with health, safety, sanitation, and alcohol awareness regulations is crucial. The ideal candidate possesses a passion for hospitality, integrity, leadership potential, teamwork, and accountability.
Required Skills
Business, Sales & Management
SAFe
Other
Point-of-Sale Systemalcohol awareness regulations
Requirements
The ideal candidate will have a passion for hospitality, act with integrity, demonstrate leadership qualities, excel in teamwork, and take ownership and accountability. Key skills include knowledge of health, safety, sanitation, and alcohol awareness regulations, as well as proficiency with Point-of-Sale systems. Experience in hospitality is required.
Description
Job DescriptionExceptional Hospitality Starts with YouPicture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Food & Beverage Waiter, you're not just providing food and drink service – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.ResponsibilitiesHere's what you'll do during a typical day:Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their meal experience specialMaster the menu: Learn the details of all menu items, promotions, and specials so you can help guests and answer their questions with confidenceServe with efficiency and care: Take food and beverage orders, enter them into the point-of-sale system, and deliver completed orders promptly – attention to detail is key!Manage the food service station: Make sure the food service station is always fully stocked, clean, and organizedComply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-beingQualificationsWhat It Takes to Make the StayAt Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team MemberA passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00