Operations Coordinator

🏢 Al Betar for Computer Supplies
📍 Alexandria, EgyptFull-timeOn-site
📅 Posted: 2mo ago🔄 Updated: 2mo ago
CV%
✨ AI Summary
The Operations Coordinator will be responsible for coordinating daily operations between various departments including Online, Data Entry, Warehouse, and Shipping. Key duties include ensuring accurate and timely processing of customer orders, monitoring the entire order fulfillment process, and resolving operational issues promptly. The role also involves coordinating inventory availability, assigning and monitoring daily tasks, preparing performance reports, and recommending process improvements to enhance operational efficiency and customer satisfaction.
Required Skills
Soft Skills & Professional Competencies
OrganizationCommunicationLeadershipProblem SolvingDecision MakingAttention to DetailTeam Leadership
Engineering, Construction & Trades
MEP Coordination
Productivity & Workplace Tools
ExcelMicrosoft Office
Operations, Logistics & Supply Chain
Operations ManagementLogisticsSupply Chain Management
Business, Sales & Management
HR ManagementCustomer SuccessE-Commerce
Other
order fulfillmentstore operationscustomer support
Information Technology
NISTERP
Hospitality, Retail & Customer Service
Luxury Retail
Requirements
* Bachelor’s degree in Business Administration, Commerce, Logistics, or a related field.* 3–6 years of experience in Operations, Logistics, E-commerce, or Retail.* Strong organizational and coordination skills.* Excellent communication and leadership abilities.* Proficiency in Microsoft Excel and Microsoft Office.* Experience with ERP systems is a plus.* Ability to work under pressure and manage multiple priorities.* Strong problem-solving and decision-making skills.* High attention to detail.* Previous experience in an IT retail, computer, or electronics company is highly preferred.
Description
* Coordinate daily operations between the Online Department, Data Entry, Warehouse, and Shipping teams.* Ensure customer orders are processed accurately and delivered on time.* Monitor the complete order fulfillment process from order confirmation to shipment.* Follow up on pending orders and resolve operational issues promptly.* Coordinate inventory availability with the warehouse team.* Assign and monitor daily operational tasks.* Prepare daily and weekly performance reports for management.* Monitor KPIs and recommend process improvements.* Ensure compliance with company procedures and quality standards.* Work closely with management to improve operational efficiency and customer satisfaction.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00