VOIS is seeking a Customer Support Agent for Vodafone UK & Ireland to act as a front-line interface for Vodafone Ireland Customers. The role involves responding to customer inquiries over the phone, resolving issues, and maintaining a high level of customer experience. This is an entry-level, full-time, shift-based position with a hybrid work model.
Requirements include fluency in English (C1 level), a graduate degree, and Egyptian nationality. While not mandatory, experience in a Call Centre (English Account) is a plus. Strong soft and communication skills are essential for this role. Both male and female candidates are welcome to apply.
Required Skills
Other
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Soft Skills & Professional Competencies
○Communication○Problem Solving○Analytical Skills
Hospitality, Retail & Customer Service
○Call Center Experience
Business, Sales & Management
○Customer Success
Information Technology
○Technical Support
🎁 Benefits & Perks
Very Attractive Package, Laptop/PC provided from the company + Internet allowance, 5 working days + 2 days off (Rotational), Annual balance, Profit share, Social, Medical insurance and life insurance, Annual Salary Increase
Requirements
Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply
Description
About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase