VOIS is seeking a Call Center Agent for Vodafone UK & Ireland in Cairo, Egypt. The role involves acting as a front-line interface with Vodafone Ireland customers, responding to inquiries over the phone, and resolving issues to maintain customer experience and company image. The position is full-time, shift-based, and operates on a hybrid model requiring two days in the office per week.
Required Skills
Other
○English○customer care○customer support○contact center○fluent in english
Soft Skills & Professional Competencies
○Communication
Business, Sales & Management
○Real Estate Sales○Customer Success
Hospitality, Retail & Customer Service
○Call Center Experience
🎁 Benefits & Perks
Very Attractive Package, Hybrid module (2 days a week from Office), Laptop/PC provided from the company + Internet allowance, 5 working days + 2 days off (Rotational), Annual balance, Profit share, Social, Medical insurance and life insurance, Annual Salary Increase
Requirements
Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply
Description
About VOISVOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase