✨ AI Summary
The Relationship Manager - Business Banking role focuses on managing and growing Small Enterprise (SE) relationships within business communities. Key responsibilities include meeting financial and non-financial objectives, sourcing new customers, and deepening existing relationships through cross-selling a range of banking products. The role also involves managing portfolio quality, conducting credit reviews, and ensuring compliance with KYC/AML regulations.
Requirements
Requires advanced vocational knowledge in credit, trade, operating systems, and legal. Must have at least 4 years of relevant banking experience and excellent communication and negotiation skills. An MBA/CA is preferred, or a regular graduate with adequate relevant experience.
Description
Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling.Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).