Falahly is an AI-powered job matching platform for the MENA (Middle East and North Africa) region. It uses vector embeddings and skill ontology matching to connect job seekers with relevant positions in UAE, Saudi Arabia, Egypt, Qatar, Kuwait, Bahrain, and beyond.

How does Falahly's AI job matching work?

Falahly analyzes your CV using AI to extract skills, experience level, and career trajectory. It then matches your profile against 50,000+ active job listings using semantic vector similarity and an ontology-aware skill matching system — going beyond keyword matching to understand what you actually know.

What countries does Falahly cover?

Falahly covers the full MENA region including UAE (Dubai, Abu Dhabi), Saudi Arabia (Riyadh, Jeddah), Egypt (Cairo), Qatar (Doha), Kuwait, Bahrain, Jordan, Oman, Lebanon, Morocco, and Tunisia.

Is Falahly free for job seekers?

Yes, Falahly is free for job seekers. You can upload your CV, get AI-powered job matches, and apply to positions without any cost. Premium features like in-depth skill gap analysis and CV optimization insights are available as optional upgrades.

How do I post a job on Falahly?

Employers can post jobs and access Falahly's candidate database through the Employer portal at https://falahly.com/employers. Contact us at support@falahly.com for enterprise plans and bulk posting options.

Senior Relationship Manager - Business Banking.RBG - TWC Partially Secured.Retail Banking Group

🏢 mashreq

📍 United Arab EmiratesFull-timeOn-site

📅 Posted: Yesterday🔄 Updated: Yesterday

CV%

✨ AI Summary

The Senior Relationship Manager - Business Banking role focuses on managing existing and acquiring new Trade & Working Capital (TWC) relationships within the Business Banking Division. Key responsibilities include actively sourcing new customers, managing relationships through up-selling and cross-selling, and ensuring the quality and soundness of the managed portfolio in compliance with bank policies. The role aims to improve share of wallet, enhance revenue from existing portfolios, and develop new relationships within defined risk parameters.

Required Skills

Other

○financial products and services○digitization○technological advancement○interpersonal skills

Soft Skills & Professional Competencies

○Negotiation○Analytical Skills○Collaboration

Finance, Legal & Governance

○KYC○AML

Requirements

Requires banking sales & service experience with proven experience in relationship management. Must have in-depth awareness of financial products and services, and be abreast of digitization and technological advancements. Strong interpersonal, negotiation, and analytical skills are essential, along with the ability to perform as a team player. An MBA/CA or equivalent is preferred with a minimum of 5 years of relevant experience in the local market.

Description

Job Purpose

To manage existing and solicit acceptable new Trade & Working Capital (TWC) relationships for the Business Banking Division, in order to meet pre-set financial / non-financial objectives.
Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated or referred by various channels within the bank.
Responsible for quality & soundness of portfolio under management & ensuring compliance with banks’ approved policies

Key result Areas

Improve share of wallet & target to be primary bank for each of the relationships in the portfolio under management
Enhance relationship revenue from existing portfolio of borrowing & non-borrowing accounts by cross-selling complete range of products offered by the bank.
Screen the market for NTB opportunities & develop the portfolio by soliciting new relationships within the defined segment and acceptable risk parameters for achieving the assigned financial and non-financial objectives
Assume complete ownership of the managed portfolio. Provide superior customer service and regularly meet all customers. Maintain close working relationships with clients to ensure in –depth understanding of business so as to reduce risks, promote cross sell & maximize earnings.
Conduct annual/periodic credit facility reviews in the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level and identifying candidates for downgrades/ upgrades.
Hands on relationship management to ensure effective and timely delivery of the bank’s services/products to clients.
Follow-up and closely monitor assigned relationships to ensure satisfactory account conduct and early rectification of credit related issues, if any.
Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the effectively & maintain acceptable portfolio quality.
Liaise between internal and external advisors to ensure precision of agreements.
Develop on the job learning curve of ARMs to enable them to grow professionally and prepare them for higher levels of responsibility.
Liaise with superiors and direct reports if any within the business units, Risk Management and related enabler units within the bank to achieve business objectives.
Adhere to all the compliance & regulatory policies with regards to KYC/ AML etc. as set out by the bank from time to time.

Knowledge, Skills and Experience

Banking sales & service experience with proven experience in relationship management.
In depth awareness of various financial products and services being offered and be abreast with rapid digitization and various technological advancement in the area of operations
Display positive attitude & possess strong work ethic. Strong interpersonal, negotiation & analytical skills with ability to perform as a team player
MBA/CA or equivalent is preferred with minimum relevant experience of at least 5 years in local market.