✨ AI Summary
The Relationship Manager - Business Banking role involves managing existing Small Enterprise (SE) relationships and originating new ones within business communities around branch locations. The primary goal is to achieve financial and non-financial objectives by meeting customer needs for borrowing and non-borrowing products. This includes actively sourcing new clients, managing customer relationships, up-selling, deep-selling, and cross-selling bank products. The role also entails taking over new relationships, identifying opportunities to upgrade customers, and ensuring the quality and soundness of the SE portfolio through KYC reviews, due diligence, and anti-money laundering procedures.
Requirements
Requires banking sales and service experience with proven relationship management qualities and advanced vocational knowledge in credit, trade, operating systems, and legal matters. A minimum of 4 years of relevant banking experience in local or international markets is necessary. An MBA or CA is preferred, or a regular graduate with adequate relevant experience. Excellent communication and negotiation skills, a positive attitude, strong work ethic, and being a good team player are essential.
Description
Manage a set of existing Small Enterprise (SE) relationships and originating new SE relationships in business communities around branch locations.To achieve assigned financial and non financial objectives by meeting all borrowing & non borrowing needs of customers with target segments (Viz. borrowers, transactors, depositors).Actively source new-to-bank customers and generate new business leads from walk-in customers. Manage all customers focusing on relationship Management & up-selling/ deep-selling/ cross selling other bank products. Seamlessly takeover new relationships originated by DS & relationships downgraded by ME team using defined customer on-boarding procedure.Constantly identify opportunities to upgrade customers to ME category by identifying customer's needs & profiling.Responsible for quality & soundness of assigned SE portfolio (KYC reviews, monitoring for due diligence, anti money laundering procedures etc).