Requirements
Qualifications include O Levels/NVQ/High School Diploma or equivalent. Minimum of 1-2 years of experience in a school or customer service environment is preferred. Must be fluent in English (spoken and written), with Arabic being an advantage. Experience with school information systems like iSAMS/Engage/SIMS is preferred. Strong interpersonal, organizational, and multitasking skills, along with excellent attention to detail and a professional telephone manner are essential.
Description
Job DescriptionCranleigh Abu Dhabi is seeking a warm, professional and highly organised individual to join our Pre-Prep team as a Receptionist. This is an exciting opportunity for someone who enjoys working in a busy school environment and is passionate about providing an exceptional experience for our youngest pupils, their families and visitors.As the first point of contact for the Pre-Prep School, you will play a key role in creating a welcoming and efficient front-of-house experience. You will support the day-to-day administration of the Pre-Prep, manage attendance processes and act as a central point of communication between parents, staff and visitorsResponsibilitiesMain DutiesServe as the primary point of contact for attendance queries from parents, staff, and leadership.Monitor, record, and update student daily attendance across relevant systems (iSAMS/Engage).Follow up on unexplained absences and report trends to relevant SLT and Heads of Year.Maintain punctuality logs and issue follow-up letters to parents where needed.Coordinate late arrivals and early pick-ups with appropriate sign-in/out systems.Prepare and distribute daily absence reports to designated departments.Work with ADEK-compliance systems to ensure regulatory requirements are met.Manage student attendance records for events, trips, and exam sessions.Greet and direct all visitors, providing a warm and professional welcome at reception.Respond to phone and email enquiries efficiently and in line with school protocol.Support safeguarding practices by managing the sign-in system and issuing visitor badges.Assist the wider Admin Team with communications, filing, printing, and event preparation.Attend all admin and pastoral team meetings as required.QualificationsMinimum QualificationsO Levels/NVQ/High School Diploma or equivalent.Minimum Experience1–2 years in a school or customer service environment (preferred)Job Specific Knowledge & SkillsFluent in English (spoken and written) – Arabic is an advantage.Experience using school information systems (iSAMS/Engage/SIMS preferred)Strong interpersonal and organisational skillsProfessional telephone mannerConfident handling confidential dataCalm under pressure and able to multitaskExcellent attention to detailCranleigh Abu Dhabi is committed to safeguarding and promoting the welfare of children and young people. All staff are expected to follow school child protection procedures. Offers of appointment are subject to satisfactory references and police clearance.