Requirements
A diploma or degree in Hotel Management, Hospitality, or a related field is preferred. Requires 2-5 years of housekeeping experience, preferably in a supervisory or managerial role. Must possess strong leadership and team management skills, excellent communication, attention to detail, time management, organizational skills, and problem-solving abilities. Knowledge of housekeeping procedures, cleaning techniques, and safety regulations is essential. Prior experience with Opera Cloud is an asset. Fluency in English is required, with additional languages being a plus.
Description
Company DescriptionJoin us at Accor, where life pulses with passion!As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.Hospitalityis a work of heart,Join us and become a Heartist®.Job DescriptionSupervise public areasReplenish guest supplies and ensure that guests requests are promptly attended toAttend to reports on damage or malfunction in hotel roomsMaintain equipment in proper state of cleanlinessMaintain a section floor reportConduct regular room checklistsReport unusual behavior/activities on floors to Executive HousekeeperRecord room status in allocated section accuratelyAssist Executive Housekeeper in assessing team members attendance and performanceConduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her teamEnsure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures setQualificationsA diploma or degree in Hotel Management, Hospitality, or a related field is preferred.2-5 years of housekeeping experience, preferably in a supervisory or managerial role.Strong leadership & team management to supervise housekeeping staff.Excellent communication skills for interacting with guests and staff.Attention to detail to maintain high cleanliness standards.Time management & organizational skills for scheduling and task delegation.Problem-solving abilities to handle guest complaints or housekeeping issues.Knowledge of housekeeping procedures, cleaning techniques, and safety regulations.Additional Informationexperience is an assetPrior experience working with Opera Cloud or a related systemStrong interpersonal and problem solving abilitiesFluency in English, additional languages are a plus