✨ AI Summary
The Service Ambassador will be responsible for greeting clients, assessing their needs, and executing KYC. Key duties include managing walk-in clients, operating the queuing system, and handling marketing materials. The role involves promoting and educating clients on e-banking services, orienting them about service units, and cross-selling bank products. The Service Ambassador will also handle client requests, complaints, and branch custodies, while verifying client signatures.
Requirements
Qualifications: Fresh Graduates or a 1-year experience in a relevant job. Bachelor's degree with minimum grade Good. Fluent English Language. Good Communication Skills.
Description
Greet clients, assess their needs and execute the clients KYC.Manage walk in clients, queuing system and marketing materials in the branchPromote and educate clients on e-banking services (I-Net, ATMs, digital systems , Website)Orient clients about required service unitFulfil opportunities to cross sell bank products and services to existing clients and referralsHandle quick clients requests, activities, and complaints & escalate as appropriate.Support clients in filling documents / applicationsHandling branch custodies.Verify clients signaturesQualifications:Fresh Graduates or a 1-year experience in a relevant job.Bachelor's degree with minimum grade Good.Fluent English Language.Good Communication Skills