Customer Service Assistant

🏢 Safa light
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: Today🔄 Updated: Today
CV%
✨ AI Summary
As a Customer Service Assistant, you will be responsible for contacting customers to gauge their experience and satisfaction. Your role will involve identifying and addressing any issues or concerns by providing necessary support. You will also be tasked with collecting customer feedback and reporting recurring problems to management. Maintaining positive customer relationships and ensuring a good overall customer experience are key aspects of this position.
Required Skills
Soft Skills & Professional Competencies
○Communication○Professionalism○Active Listening○Problem Solving
Other
○interpersonal skills○English○customer care○customer support
Business, Sales & Management
○Customer Success○Real Estate Sales
Hospitality, Retail & Customer Service
○Call Center Experience
Requirements
Good communication and interpersonal skills.Good English communication skills.Previous experience in Customer Service, Call Center, or Customer Experience is preferred.Ability to handle customer conversations professionally.Good listening and problem-solving skills.
Description
Call customers to ask about their experience and satisfaction.Identify any issues or concerns and provide the needed support.Collect customer feedback and report recurring problems.Maintain a positive customer relationship and ensure a good customer experience.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00