Requirements
Minimum 3–5 years of experience in a high-volume restaurant, premium casual, lifestyle, entertainment, or hospitality environment.Fluent in English and ArabicPrevious experience as a Head Waiter.Strong knowledge of food and beverage service.Experience leading and developing a front-of-house team.Excellent English communication skills; additional languages are an advantage.Experience working in international or multicultural hospitality environments is preferred.Must be flexible to work evenings, weekends, holidays, and extended hours during peak periods.A positive attitude and genuine enthusiasm for guest interaction are essential.About The Group:SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019. At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up. Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.Crafting a Homegrown LegacyAll brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.Our Signature BrandsEvery brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally. Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion. We Are Only Getting Started!Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride. People FirstOur team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.
Description
We are looking for an energetic, charismatic, and highly experienced Head Waiter to join the team at Little Krazy. This is not a traditional fine-dining environment — we are looking for someone who brings personality, energy, confidence, and a genuine love for creating memorable guest experiences.The ideal candidate is comfortable working in a vibrant, high-energy restaurant where the atmosphere can shift from dining to entertainment, with music, dancing, celebrations, and an engaged guest environment.You should be someone who naturally owns the floor, motivates the team, interacts confidently with guests, and knows how to create an atmosphere where people want to stay, celebrate, and come back.Key ResponsibilitiesLead and supervise the front-of-house service team during each shift.Act as a senior point of contact for guests, ensuring a fun, energetic, and highly engaging experience.Coordinate table service, reservations, guest flow, and special requests.Maintain excellent service standards while ensuring the atmosphere remains relaxed, vibrant, and entertaining.Lead by example with confident, warm, and engaging guest interaction.Be comfortable participating in the energy of the venue, including interacting with guests, and engaging with entertainment when appropriate.Anticipate guest needs and proactively resolve service issues.Coordinate closely with the Restaurant Manager, kitchen, bar, host team, and entertainment team.Brief and motivate the service team before each shift.Monitor table sections, service timing, presentation, and guest satisfaction.Support upselling of food, beverages, and special experiences in a natural and engaging manner.Handle VIP guests and special occasions with confidence and discretion.Coach junior waiters and ensure consistent service standards across the floor.Manage guest complaints professionally and escalate issues when required.Ensure all restaurant policies, hygiene standards, and operational procedures are followed.Support opening and closing procedures and maintain a clean, organised, and guest-ready restaurant.The Ideal CandidateWe are looking for someone who is:Naturally charismatic, outgoing, and energetic.Confident speaking with guests from different cultures and backgrounds.Comfortable in a loud, busy, music-driven environment.Not afraid to be part of the atmosphereor engage with guests when appropriate.A strong team leader who can command the floor without being overly formal.Fast-thinking, proactive, and solutions-focused.Passionate about hospitality and creating memorable experiences.Comfortable working under pressure during busy service periods.Well-presented, confident, and professional while still having a fun personality.Someone who understands that entertainment and hospitality should work together to create a complete guest experience.