✨ AI Summary
The Spare Parts Senior Sales Representative will be responsible for conducting all customer transactions with a strong emphasis on customer service, including following up on back-orders and ensuring timely delivery. The role involves the sale and promotion of spare parts and accessories, offering new products to customers, and achieving monthly and annual sales and profit targets. Key duties include creating new sales through personal contact, handling customer inquiries, identifying correct part numbers, and ensuring stock accuracy through timely replenishment. The position requires a good command of English, excellent communication skills, proficiency in Microsoft Office, and the candidate must possess a car and driver's license.
Requirements
Good command of EnglishExcellent communication skillsMicrosoft office suiteMust have a car & driver license.
Description
Conduct all transactions with customers pleasantly and courteously with an emphasis on customer service.Follow-up on back-orders and provides customers with timely information on the status of back-ordered parts and ensures order delivery to the customer on the promised date.Achieve and maintain high CSI rating.Sale / promotion of spare parts & accessories.Offering new products & Accessories to customers.Achieve monthly and annual sales and profit target.Follow up with customers for new order.Creating new customers / sales through personal contact, Tel calls, SMS etc.Close all invoices and apply it with its cash receipts.Receive customer enquiries and identify the correct part numbers using the parts catalogues.Ensure stock accuracy of parts in the location and ensure that the required parts availability is maintained through timely replenishment from Central Warehouse and other branches.