Requirements
2–5 years of relevant experience in Business Development, Key Account Management, Sales, FMCG, Food & Beverage, Catering, or Food Supply.Proven experience in dealing with B2B clients and developing new business.Strong sales, negotiation, and communication skills.Good understanding of pricing, costing, profit margins, and commercial performance.Strong analytical and problem-solving skills.Good knowledge of Microsoft Office, particularly Excel.Good command of English, both written and spoken.Strong client relationship management skills.Ability to manage multiple accounts and priorities simultaneously.Ability to work independently and take ownership of business targets.Manage and maintain strong relationships with existing B2B clients.Follow up on client orders, deliveries, product availability, and day-to-day requirements.Identify opportunities to increase sales and expand business with existing clients.Identify, approach, and acquire new B2B clients across different market segments.Prepare quotations and commercial offers and follow up with potential clients until closing.Negotiate prices, commercial terms, and agreements with clients.Monitor sales performance by client, product, and channel.Review product costs, selling prices, and profit margins to ensure commercial profitability.Review client invoices and ensure accuracy of quantities, prices, and delivered products.Follow up on outstanding invoices and collections in coordination with the Finance team.Develop and maintain regular sales, client, and collection reports.Work closely with the Production team to develop new products and improve existing ones.Support the development of cold sandwiches, desserts, snacks, ready-to-sell products, and other food products suitable for B2B clients.Conduct market research and monitor competitor products, pricing, and market trends.Identify new product opportunities based on customer and market demand.Participate in product costing, portioning, packaging, pricing, and commercial evaluation.Analyze best-selling and slow-moving products and recommend appropriate actions.Coordinate with Operations and Production to ensure client requirements are delivered effectively.Handle client feedback and complaints and ensure timely resolution.Develop and maintain a strong pipeline of potential clients and business opportunities.Achieve agreed sales and business development targets.
Description
Food Club is looking for a Commercial & Business Development Manager to lead the growth and development of our B2B food business.The role will be responsible for managing and developing existing client accounts while identifying and acquiring new business opportunities across cafés, markets, supermarkets, convenience stores, offices, and other B2B customers.The position will also work closely with the Production, Operations, and Finance teams to ensure commercial performance, product quality, accurate pricing, and smooth account management.