Requirements
Bachelor's degree or Diploma in Business Administration, or any related field. Minimum 2–4 years of experience in sales coordination or sales support within an industrial/manufacturing environment. Experience with industrial products, equipment, machinery, pumps, valves, mechanical components, or engineering solutions is preferred. Good understanding of sales processes, quotations, purchase orders, and customer documentation. Experience using ERP/CRM systems such as SAP, Oracle, Microsoft Dynamics, Salesforce, or similar. Good command of Microsoft Office applications, especially Excel and PowerPoint.
Description
Provide administrative and operational support to the sales team to ensure efficient sales activities. Prepare and follow up on quotations, sales orders, and customer requests. Coordinate with Engineering, Production, Procurement, Warehouse, Quality, and Finance departments to ensure timely order execution. Review customer inquiries, specifications, and technical requirements before submitting quotations. Maintain accurate records of customer information, quotations, orders, and sales activities. Follow up with customers regarding quotations, order status, delivery schedules, and feedback. Assist in preparing sales reports, order tracking reports, and sales performance updates. Coordinate with production and logistics teams to ensure on-time delivery of products. Support the preparation of technical and commercial documents, including datasheets, product specifications, and compliance documents. Monitor customer requirements and ensure proper communication of changes or special requests. Maintain strong relationships with existing customers and support customer satisfaction initiatives. Assist the sales team during customer meetings, exhibitions, and industrial events when required.