✨ AI Summary
The Sales Support Coordinator will be responsible for managing customer orders from initiation to shipment, ensuring accuracy in quantities and delivery dates. This role involves close coordination with Production, Warehouse, and Quality departments to guarantee order fulfillment and timely preparation of fabric. The coordinator will also handle export documentation, arrange shipments with the Logistics team, and provide updates to the Sales Team on order and shipment status, proactively addressing any delays or issues.
Requirements
Requirements:Bachelor’s degree.1–3 years of experience in Sales Support, Logistics, Export, or Order Management.Experience in Textile/Fabric industry is preferred.Good command of English.Good knowledge of MS Office; SAP experience is a plus.Good communication and follow-up skills.Strong coordination and attention to detail.
Description
Job Responsibilities:Follow up on customer orders and make sure quantities and delivery dates are clear.Check with Production and Warehouse to make sure the required fabric is available and ready.Coordinate with Production, Warehouse, and Quality to ensure orders are prepared correctly.Follow up on fabric packing and preparation before shipment.Coordinate with the Shipping & Logistics team to arrange shipments.Prepare and follow up on export documents such as Invoices, Packing Lists, and Shipping Documents.Follow up on shipment dates and update the team about ETD & ETA.Keep the Sales Team updated on the status of orders and shipments.Follow up on any delays or problems and coordinate with the concerned departments to solve them.