✨ AI Summary
This role involves supporting daily motor insurance operations, including handling retail motor quotations, policy issuance, renewals, endorsements, and cancellations. The assistant will review customer profiles, vehicle details, and supporting documents, ensuring accurate entry and updates in the system. Responsibilities also include following up on pending items, working closely with stakeholders and channel partners, and coordinating with underwriters and brokers for smooth processing. Adherence to company underwriting guidelines and procedures is essential.
Support daily motor insurance operationsHandle retail motor quotations, policy issuance, renewals, endorsements and cancellations.Review and provide approvals based on the approved authority matrix and guidelinesReview customer profiles, vehicle details & supporting documentsEnter, review and update policy details accurately in the systemFollow up on pending documents, payments, approval and other requirementsWork closely with all stakeholders, channel partners (internal and external) and custom
Requirements
Bachelor’s degree in a relevant field
Basic knowledge of motor insurance
Basic knowledge of Microsoft Office, especially Excel
Good written and verbal communication skills
Minimum 2 to 3 years of previous insurance experience
Description
Support daily motor insurance operationsHandle retail motor quotations, policy issuance, renewals, endorsements and cancellations.Review and provide approvals based on the approved authority matrix and guidelinesReview customer profiles, vehicle details & supporting documentsEnter, review and update policy details accurately in the systemFollow up on pending documents, payments, approval and other requirementsWork closely with all stakeholders, channel partners (internal and external) and customersCoordinate with underwriters, brokers, agents and other teams for smooth processingMaintain accurate records, trackers and reports, and complete all work within the required TATFollow company underwriting guidelines, procedures and approval requirements