Requirements
The Performance Marketing Manager will be responsible for developing, executing, and optimizing digital marketing campaigns to drive e-commerce sales, service bookings, retail traffic, and customer acquisition. Key responsibilities include managing customer acquisition, lead generation, remarketing, and retention campaigns across various digital channels, defining and improving KPIs, and developing media plans. The role requires a Bachelor's degree in Marketing, Business Administration, or Digital Marketing, with a minimum of five years of experience in performance marketing, digital marketing, or paid-media management. Demonstrated experience in managing significant advertising budgets and delivering measurable revenue growth is essential.
Description
Role OverviewThe Performance Marketing Manager is responsible for developing, executing and optimizing digital marketing campaigns that drive e-commerce sales, service bookings, retail traffic and customer acquisition. The role combines analytical expertise, commercial judgment and creative thinking to deliver measurable growth through paid media, conversion optimization and data-driven marketing strategies.Key ResponsibilitiesPerformance Marketing StrategyDevelop and execute performance marketing strategies aligned with commercial objectives, annual plans and growth targets.Manage customer acquisition, lead generation, remarketing and retention campaigns across multiple digital channels.Define, monitor and improve KPIs including ROAS, CAC, CPA, LTV, conversion rate and revenue growth.Translate business priorities into clear media plans, channel targets and testing roadmaps.Paid Media ManagementPlan, launch and optimize campaigns across Meta Ads, Google Ads, TikTok Ads, Snapchat Ads and other relevant platforms.Manage Google Search, Display, Shopping, Performance Max and YouTube campaigns.Continuously optimize audiences, bidding, placements, feeds and creatives to maximize ROAS and profitable growth.Manage advertising budgets, control pacing and prepare monthly and annual performance forecasts.Maintain campaign governance, accurate tracking, quality assurance and platform compliance.E-commerce and Conversion OptimizationDrive qualified traffic, online conversions and revenue through the e-commerce platform.Monitor website performance, merchandising journeys and funnel drop-off points.Conduct structured A/B testing across landing pages, offers, ad creatives, audiences and conversion funnels.Partner with the e-commerce and technology teams to improve user experience, conversion rate and checkout performance.CRM and Customer RetentionCollaborate with CRM stakeholders to improve retention, repeat purchase rate and customer lifetime value.Support email, SMS, WhatsApp, loyalty and lifecycle marketing initiatives.Develop audience segmentation, remarketing and lookalike strategies using first-party customer data.Analytics and ReportingAnalyze channel, campaign and customer-funnel performance and translate findings into actionable recommendations.Build and maintain dashboards that provide clear visibility of spend, revenue, ROAS, CAC, CPA and conversion performance.Monitor competitor activity, market trends, consumer behavior and platform developments.Present performance results, risks, forecasts and recommendations to management regularly.Maintain reliable attribution, tracking and reporting across platforms and analytics tools.Collaboration and Team ContributionWork closely with content creators, designers, e-commerce, CRM, retail teams, service operations and external agencies.Use campaign insights to guide creative briefs, messaging, formats and content testing.Coordinate campaign calendars, launches and optimization priorities across stakeholders.Contribute to annual marketing plans, commercial forecasts and budget preparation.Coach or guide junior team members and agency partners when required.Qualifications and ExperienceEducationBachelor's degree in Marketing, Business Administration, Digital Marketing or a related discipline.ExperienceMinimum five years of experience in performance marketing, digital marketing or paid-media management.Demonstrated experience independently managing significant advertising budgets and delivering measurable revenue growth.Experience in beauty, skincare, wellness, luxury retail, consumer services or e-commerce is preferred.Experience working across UAE or GCC markets is preferred.Technical SkillsAdvanced working knowledge of Meta Business Manager, Google Ads, GA4, Google Tag Manager, Looker Studio and TikTok Ads Manager.Strong understanding of attribution models, pixels, conversion APIs, tracking implementation and conversion optimization.Experience with product feeds, Google Merchant Center, remarketing and audience management is preferred.Knowledge of SEO, CRM systems, marketing automation and lifecycle marketing is an advantage.Key CompetenciesData-driven decision-making and analytical problem-solvingStrategic thinking and commercial acumenStrong budget management and forecastingProject management and attention to detailClear communication and stakeholder managementCreativity, experimentation and continuous improvementOwnership, accountability and team collaboration