Requirements
Previous experience in beauty retail is required. Strong understanding of customer service and sales environments, along with makeup artistry skills to tailor looks to diverse client needs. Excellent communication and interpersonal skills, with a results-driven mindset to achieve sales targets and KPIs.
Description
Our Fragrance Consultant is responsible for delivering outstanding customer service to all customers and for using appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products, and merchandising. Our consultant is also required to maintain high levels of standards in terms of grooming.Build and maintain guest experience standards to build strong loyaltyAddress customers queries about products, prices, availability, product uses, and servicesCommunicate with customers to assess their needs, provide assistance in satisfying those needs, and meet or surpass customers expectationsAdvise customers on the product ranges best suited to their needsDemonstrate the usage and benefits of various brands and productsGenerate sales while achieving line and sales targets, using makeup knowledgeSell-out target tracking at the store levelGenerate daily sales reportsParticipate in achieving incentivesTrack post-launch sales at the store levelEnsure merchandising levels in the store are met as per the brand guidelinesEnsure in-store stock replenishment in the appropriate shelves/counters, at appropriate timesReport stock shortages using the stock order formEnsure stock receipt as per set proceduresWhat you'll need to succeedPrevious experience in beauty retailFlexible and adaptable, with the willingness to work retail hours and rotate to different store locations, as per business requirements.Strong understanding of customer service and sales environments.Makeup artistry skills, with the ability to create looks tailored to diverse client needs.Strong communication and interpersonal skills, with a passion for delivering personalized and authentic client experiences.Results-driven mindset, with the ability to understand and achieve sales targets and key performance indicators (KPIs).What we can offer youWith us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies, as well as exclusive employee discounts.We Invite All Applicants to ApplyIt Takes Diversity Of Thought, Culture, Background, Differing Abilities, and Perspectives to truly inspire, exhilarate, and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.