✨ AI Summary
The Deputy Club Manager will be responsible for organizing and refining departmental work plans, maintaining knowledge of departments, and overseeing staff allocation. This role involves conducting club visits to assess operations, ensure HSE regulations are followed, and suggest improvements to member services. The Deputy Club Manager will also support department heads in budget preparation and provide daily reports on club operations. Performance assessment and professional development of employees are key responsibilities. The role requires excellent problem-solving, decision-making, planning, and leadership skills, with the ability to work effectively under pressure.
Key requirements include experience in club operations, team leadership, and budget preparation. Essential skills encompass problem-solving, decision-making, action planning, prioritization, attention to detail, and the capacity to lead diverse teams. Familiarity with management, customer service, sales, and planning is also expected. The position is full-time, on-site, and located in Alexandria, Egypt.
Requirements
Excellent problem-solving and decision-making skills.Action planning, and prioritization skills.Attention to detail and the ability to ensure all outputs are of the highest quality.Skills in dealing with and working under pressure.Ability to lead a diverse team, whether in terms of specialization or personal traits.
Description
Job ResponsibilitiesOrganize and refine departmental work plans under supervision, ensuring alignment with club objectives and obtaining the club manager’s approval.Maintain comprehensive knowledge of the departments under supervision, proactively addressing employee- or member-related concerns by proposing effective solutions and recommendations.Oversee and ensure the proper execution of the staff allocation plan in accordance with the approved framework.Conduct periodic club visits to assess operations, document observations, provide guidance to employees for necessary improvements, and ensure seamless service delivery in both social and sports activities.Monitor and verify adherence to HSE regulations within the club to maintain a safe and compliant environment.Suggest enhancements and development plans for club operations, discussing them with the club manager to continuously improve member services.Support department heads in preparing departmental budgets and present them to the club manager for evaluation and approval.Provide comprehensive daily reports on club operations, ensuring transparency and informed decision-making.Assess employees based on objectives, competencies, key performance indicators (KPIs), and facilitate their continuous professional development.Perform any additional tasks that might be necessary for easier workflow, within the mainframe of the job’s specialty.