Requirements
Candidates must possess a technical education or apprenticeship, preferably a diploma in Technician, Generators, or Automobile Engineering. A minimum of 5-10 years of experience with power generators is required, along with proven technical expertise in servicing, repairs, and troubleshooting. Effective communication skills in English are essential, and proficiency in Arabic is beneficial. A valid driving license, strong interpersonal and teamwork skills, and experience in accurate reporting are also necessary.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Engineering - Mechanical & Aeronautical
Company Industry
Retail
About Al-Futtaim Group
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The technician is responsible for ensuring prompt and efficient troubleshooting, servicing, and repair of marine power generators, with an emphasis on first-time-right repairs. They must stay updated with technical advancements and maintain stringent communication and reporting standards to ensure seamless operation and customer satisfaction. A major component of the role involves proactive problem-solving both on-site and in the workshop to prevent breakdowns and ensure optimal unit uptime, thus minimizing potential penalties. The technician also provides 24/7 service support and emergency assistance as required.
What you will do
Work independently with minimal direction to troubleshoot and repair power generators.
Share technical knowledge and provide guidance to team members for achieving excellence.
Perform routine checks and services to ensure trouble-free operation and suggest additional necessary repairs.
Conduct service, troubleshooting, repair, and replacement of mechanical and electrical components.
Expand technical skills to cover new products and systems.
Ensure minimal repeated service-related complaints and zero customer complaints regarding behavior or attitude on site.
Proactively identify and solve potential problems in the workshop and field.
Maintain effective communication with Foreman, Service Advisor, and Service Manager regarding work required.
Utilize tools and best practices described in service manuals, scope of work, and wiring diagrams to avoid rework.
Pay attention to details, standards, and specifications, adhering to the standard operating procedure.
Use service checklists and implement instructions from workshop manuals and wiring diagrams to ensure tasks are completed as directed.
Monitor productivity and efficiency reports and manage number of reworks and KPI reports.
Required skills to be successful
Proficient troubleshooting skills for power generators.
Ability to work independently and with minimal supervision.
Strong communication skills, especially in technical contexts.
Proven competency in using tools and manuals for efficient servicing.
What qualifies you for the role
Technical education or apprenticeship in relevant fields.
Diploma in Technician, Generators, or Automobile Engineering.
Proven technical expertise in servicing, repairs, and troubleshooting independently.
At least 5-10 years of experience with power generators.
Effective communication skills in English; knowledge of Arabic is beneficial.
Valid driving license.
Strong interpersonal and teamwork skills.
Experience in accurate reporting and record-keeping of service tasks.
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
About the Company
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
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