✨ AI Summary
Al-Futtaim Automotive is seeking a Marine Technician for FAMCO in Dubai. This role focuses on the prompt and efficient troubleshooting, servicing, and repair of marine power generators. The technician will work independently, perform routine checks, conduct repairs on mechanical and electrical components, and expand their technical skills. Key responsibilities include proactive problem-solving to prevent breakdowns, ensuring customer satisfaction, and maintaining communication with service management. The position requires 5-10 years of experience with power generators and a Bachelor's degree in Automobile or Marine Engineering, or a relevant diploma. Essential skills include proficient troubleshooting, independent work, strong technical communication, and adeptness in using service tools and manuals.
The technician is responsible for ensuring prompt and efficient troubleshooting, servicing, and repair of marine power generators, with an emphasis on first-time-right repairs. They must stay updated with technical advancements and maintain stringent communication and reporting standards to ensure seamless operation and customer satisfaction. A major component of the role involves proactive problem-solving both on-site and in the workshop to prevent breakdowns and ensure optimal u
Description
The technician is responsible for ensuring prompt and efficient troubleshooting, servicing, and repair of marine power generators, with an emphasis on first-time-right repairs. They must stay updated with technical advancements and maintain stringent communication and reporting standards to ensure seamless operation and customer satisfaction. A major component of the role involves proactive problem-solving both on-site and in the workshop to prevent breakdowns and ensure optimal unit uptime, thus minimizing potential penalties. The technician also provides 24/7 service support and emergency assistance as required.What You Will Do:GeneralWork independently with minimal direction to troubleshoot and repair power generators.Share technical knowledge and provide guidance to team members for achieving excellence.Perform routine checks and services to ensure trouble-free operation and suggest additional necessary repairs.Conduct service, troubleshooting, repair, and replacement of mechanical and electrical components.Expand technical skills to cover new products and systems.Ensure minimal repeated service-related complaints and zero customer complaints regarding behavior or attitude on site.Proactively identify and solve potential problems in the workshop and field.Maintain effective communication with Foreman, Service Advisor, and Service Manager regarding work required.Utilize tools and best practices described in service manuals, SOW, and wiring diagrams to avoid rework.Pay attention to details, standards, and specifications, adhering to the standard operating procedure.Use service checklists and implement instructions from workshop manuals and wiring diagrams to ensure tasks are completed as directed.Monitor productivity and efficiency reports and manage number of reworks and KPI reports.