✨ AI Summary
LINK Datacenter is seeking a Senior Sales Account Manager to manage high-value accounts, strategize for growth, and maintain strong client satisfaction. The role involves serving as the main point of contact for high-profile clients, developing account plans, identifying upsell/cross-sell opportunities, and collaborating with internal teams. The ideal candidate will have 5-7 years of experience in account management or client relations, with specific experience in industries such as Data Centers, professional services, Managed services, Cyber security, IaaS, and PaaS. Strong skills in negotiation, conflict resolution, strategic thinking, communication, and collaboration are essential.
Requirements
The role requires 5-7 years of experience in account management or client relations, with a focus on senior or high-stakes accounts. Experience managing accounts in industries like Data Centers, professional services, Managed services, Cyber security, IaaS, and PaaS is essential. Key skills include account management expertise, sales acumen, negotiation, conflict resolution, strategic thinking, and strong communication and collaboration.
Description
About the Role - A relationship-focused and results-driven individual who can manage high-value accounts, strategize for growth, and maintain strong client satisfaction.Responsibilities -Serve as the main point of contact for high-profile clients, addressing their needs and aligning solutions.Develop account plans and execute strategies to achieve revenue growth within assigned accounts.Conduct regular check-ins with clients to assess satisfaction, address issues, and provide solutions.Identify upsell and cross-sell opportunities to maximize account value.Collaborate with sales, product, and customer success teams to ensure client needs are metQualifications - Education detailsRequired Skills: Experience managing accounts in industries like Data Centers, professional services Managed services Cyber security IaaS And PaaS5-7 years in account management or client relations, with a focus on senior or high-stakes accounts.Account Management Expertise: Proven ability to manage complex client relationships and drive account growth.Sales Acumen: Ability to understand client needs and align them with company solutions, while identifying upsell opportunities.Negotiation and Conflict Resolution: Skilled in negotiating contract terms and resolving client concerns.Strategic Thinking: Experience developing long-term account strategies that align with client goals and drive mutual success.Communication and Collaboration: Strong interpersonal skills for engaging with clients