Front Desk Agent (6th Of October / Dokki)

🏢 SYE English Community
📍 Giza, EgyptFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
The Front Desk Agent will be responsible for welcoming new students, answering their questions, running assigned classes, and assisting students. Key duties include answering phone calls, keeping records, informing students about course details, and addressing student inquiries about events, prices, and content. The role also involves responding to client complaints professionally and reporting daily tasks and feedback to the direct manager. Excellent sales and persuasion abilities are required for interacting with clients.
Required Skills
Other
○English○people skills○customer care○customer support
Productivity & Workplace Tools
○Microsoft Office○Excel○Word
Soft Skills & Professional Competencies
○Communication○Organization○Multitasking○Problem Solving○Negotiation
Business, Sales & Management
○Customer Success○Real Estate Sales○HR Management
Information Technology
○NIST○Systems Administration○Microsoft Sentinel
Operations, Logistics & Supply Chain
○Operations Management
Hospitality, Retail & Customer Service
○Front Office Operations
Requirements
Proven experience as a front desk representative, agent or relevant position.Familiarity with office machines (e.g. fax, printer, etc.).Knowledge of office management and basic bookkeeping.Proficient in English (oral and written).Excellent knowledge of MS Office (especially Excel and Word).Strong communication and people skills.Good organizational and multi-tasking abilities.Problem-solving skills.Customer service orientation.
Description
Welcome the new students and fully answer their questions.Run the assigned classes and help the students.Answer phone calls and keep records.Informing students of the course start dates and weekly updates.Address student inquiries about events, course prices, and content.Respond to clients’ complaints in a timely and professional manner.Report the tasks and feedback to his direct manager on a daily basis.Excellent sales skills with clients and persuasion abilities.
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00