✨ AI Summary
e& CX Solutions is seeking Customer Support Agents fluent in English (B2 level) to handle inbound calls for UAE corporate accounts. Responsibilities include providing professional customer service, understanding customer needs, resolving inquiries and complaints, adhering to company policies, documenting interactions, and meeting KPIs. The role offers a net salary of 19,000 per month, annual salary increases, social and medical insurance, a free VPN line, and career advancement opportunities, including potential travel to the UAE. No transportation is provided.
🎁 Benefits & Perks
Annual salary increase, Social and medical insurance, Free VPN line, Career path, Chance for promotion after 6 months, Opportunity to travel to UAE.
Requirements
e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Email and chat. (e& CX Solutions).Job requirements:Grad of any majorExcellent up to Fluent English speakers (B2)Flexibility with rotational shifts
Description
e& CX Solutions is hiring Excellent English up to fluent English speakers to be a customer service advisor responsible for handling UAE customers through Inbound Calls Corporate Account (English Account)Handle inbound customer calls and provide professional customer service.Understand customers’ needs and provide accurate information and appropriate solutions.Resolve customer inquiries and complaints efficiently.Follow company policies, procedures, and quality standards.Maintain a high level of customer satisfaction and professionalism.Document customer interactions and update relevant systems.Meet assigned KPIs and performance targets.Job Benefits:Net Salary 19,000Annual salary increaseSocial and medical insuranceFree VPN lineCareer pathChance for promoted after 6 monthsOpportunity To travel To UAELocation: Maadi, Degla Square (No transportation provided)