Requirements
The ideal candidate will have a minimum of 1 year of relevant experience, preferably in hospitality, customer service, or a similar field. Excellent verbal and written communication skills in Arabic and English are required, along with strong customer service, organizational, and time-management skills. Proficiency in Microsoft Office and general computer applications is necessary.
Description
About us:Sun Tours is a premier travel agency founded in Jordan, with branches in Amman and Aqaba, and offices in Saudi Arabia, Egypt, and the United States. Born from a vision to create a leading agency that offers unique global experiences, Sun Tours delivers trips that cater to diverse preferences, all while upholding the highest professional standards.Led by a new generation of energetic travel consultants, Sun Tours excels in curating, customizing, and planning exceptional travel experiences, drawing from their extensive knowledge and expertise in modern luxury travel.Sun Tours is seeking a professional, friendly, and customer-focused Receptionist to join our team in Riyadh, Saudi Arabia. The ideal candidate will be the first point of contact for clients, visitors, and business partners, ensuring a welcoming and professional experience while supporting the day-to-day administrative and front-desk operations.Job SummaryThe Receptionist is responsible for managing the reception area, welcoming and assisting visitors, handling incoming calls and inquiries, coordinating appointments, and providing general administrative support. The role requires excellent communication and customer service skills, a professional appearance, strong organizational abilities, and the ability to handle multiple tasks efficiently in a fast-paced travel and tourism environment.Key Responsibilities• Welcome and greet clients, visitors, and business partners in a professional and friendly manner.• Answer, screen, and direct incoming phone calls and inquiries to the appropriate department or employee.• Receive and respond to basic customer inquiries and provide accurate information about the company's services.• Coordinate appointments, meetings, and visitor schedules.• Receive and distribute correspondence, documents, deliveries, and courier items.• Maintain an organized, clean, and professional reception area.• Support basic administrative tasks, filing, data entry, and document preparation.• Assist customers with general travel-related inquiries and direct them to the appropriate Travel Advisor or department when required.• Maintain accurate visitor and client records while ensuring confidentiality of information.• Handle customer requests professionally and escalate complaints or complex issues to the relevant team member.• Support the preparation of meeting rooms and reception facilities when required.• Perform other administrative and reception-related duties assigned by management.Requirements & Qualifications:• Minimum 1 year of relevant experience, preferably in hospitality, customer service, or a similar field.• Previous experience as a Receptionist, Front Desk Officer, Customer Service Representative, or in a similar customer-facing role is preferred.• Excellent verbal and written communication skills in Arabic and English.• Professional appearance and positive attitude.• Strong customer service and interpersonal skills.• Good organizational and time-management skills with strong attention to detail.• Ability to handle multiple tasks and work effectively under pressure.• Ability to work flexible and rotating shifts (A & B) based on business needs.• Good knowledge of Microsoft Office and general computer applications.• Experience in the travel, tourism, hospitality, or customer service sector is an advantage.• Ability to maintain confidentiality and represent the company professionally.• Saudi national only.– Employment Type: Full-time– Location: Riyadh, Saudi Arabia– Nationality: Saudi National OnlyIf you meet the above qualifications, we encourage you to apply by following the below link:https://www.suntoursgroup.com/jobs/receptionist/