Requirements
Bachelor's degree in Logistics, Supply Chain Management, or related field. Minimum 5 years of experience in logistics or delivery management, preferably in a regional or senior role. Proven track record of improving delivery operations and customer satisfaction. Strong leadership, communication, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Experience with transportation management systems (TMS) and logistics operations management systems (LMS).
Description
JOB DESCRIPTIONResponsibilities:Manage and optimize delivery operations, including route planning, scheduling, and resource allocationEnsure timely and efficient delivery of products to customers, meeting service level agreements (SLAs) and key performance indicators (KPIs)Lead a team of delivery personnel, providing guidance, coaching, and development opportunitiesAnalyze and improve delivery processes, identifying opportunities for cost savings and efficiency gainsCollaborate with cross-functional teams, including customer service, sales, and logistics, to ensure seamless delivery experiencesMonitor and report on delivery performance metrics, including on-time delivery, order fulfillment, and customer satisfactionDevelop and implement contingency plans to mitigate delivery disruptions and ensure business continuityRequirements:Bachelor's degree in Logistics, Supply Chain Management, or related fieldMinimum 5 years of experience in logistics or delivery management, preferably in a regional or senior roleProven track record of improving delivery operations and customer satisfactionStrong leadership, communication, and problem-solving skillsAbility to work in a fast-paced environment and adapt to changing prioritiesExperience with transportation management systems (TMS) and logistics operations management systems (LMS)