✨ AI Summary
Regional Delivery Manager to oversee planning, execution, and optimization of delivery operations. Responsibilities include route planning, scheduling, resource allocation, ensuring on-time delivery and KPI/SLA targets, leading a delivery team, driving process improvements for cost efficiency, and collaborating with cross-functional teams to ensure seamless delivery experiences. Requires a bachelor’s degree in Logistics or related field and at least 5 years of logistics or delivery management experience, with proven leadership and strong communication and problem-solving skills, plus experience with TMS and LMS systems.
Requirements
Bachelor's degree in Logistics, Supply Chain Management, or related field with at least 5 years of experience in logistics or delivery management (preferably regional or senior). Proven ability to improve delivery operations and customer satisfaction, strong leadership, communication, and problem-solving skills, and experience with transportation management systems (TMS) and logistics operations management systems (LMS).
Description
Responsibilities:
- Manage and optimize delivery operations, including route planning, scheduling, and resource allocation
- Ensure timely and efficient delivery of products to customers, meeting service level agreements (SLAs) and key performance indicators (KPIs)
- Lead a team of delivery personnel, providing guidance, coaching, and development opportunities
- Analyze and improve delivery processes, identifying opportunities for cost savings and efficiency gains
- Collaborate with cross-functional teams, including customer service, sales, and logistics, to ensure seamless delivery experiences
- Monitor and report on delivery performance metrics, including on-time delivery, order fulfillment, and customer satisfaction
- Develop and implement contingency plans to mitigate delivery disruptions and ensure business continuity
Requirements:
- Bachelor's degree in Logistics, Supply Chain Management, or related field
- Minimum 5 years of experience in logistics or delivery management, preferably in a regional or senior role
- Proven track record of improving delivery operations and customer satisfaction
- Strong leadership, communication, and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Experience with transportation management systems (TMS) and logistics operations management systems (LMS)