✨ AI Summary
Front Office & Guest Relations Specialist for a premier 5-star luxury hotel in Andorra. You will be the first point of contact, managing guest check-in/check-out, concierge services, and the guest journey from arrival to departure. You will provide expert recommendations on local attractions, coordinate with hotel departments to fulfill VIP guest requests, and maintain a premium front-of-house presence using property management systems. Requirements include 2–6+ years in the luxury hotel industry, native/professional Spanish and advanced English, a valid passport, a clean criminal record, and compliance with Andorra hiring laws.
Requirements
Language: Native or professional Spanish (Mandatory) and Advanced English.Experience: 2 to 6+ years in the luxury hotel industry (5-star experience highly preferred).Logistics: Valid passport and a clear criminal record.Standards: Exceptional presentation and communication skills.Compliance: Must meet all legal hiring requirements for Andorra.
Description
Hire Resolve is currently seeking a sophisticated and professional Front Office Specialist to join an elite team at a premier 5-star luxury hotel in Andorra, Southwest Europe. This is an incredible opportunity to advance your career in a high-end international destination.As the first point of contact, you will be responsible for providing a seamless and world-class welcome to international guests. You will manage the guest journey from arrival to departure, ensuring every interaction reflects the gold standard of 5-star hospitality.Key ResponsibilitiesManage guest check-in/check-out and concierge services with precision.Provide expert recommendations on local attractions and high-end services.Coordinate with all hotel departments to fulfill VIP guest requests.Maintain an impeccable front-of-house presence and professional demeanor.Handle administrative tasks and reservations using premium property management systems.