✨ AI Summary
Ontime Group is seeking a Filipino/Western Patient Coordinator for an aesthetic clinic in Dubai. This role involves managing patient interactions, scheduling appointments, providing information on treatments, and ensuring a positive patient experience. Key responsibilities include welcoming patients, coordinating communication between patients and medical professionals, maintaining patient records, and supporting clinic operations.
Candidates must be fluent in English, with Filipino language knowledge being a plus. Prior experience in a healthcare or aesthetic clinic is preferred. Essential skills include excellent communication, interpersonal and customer service abilities, strong organization and multitasking skills, and proficiency in clinic management software and Microsoft Office Applications. Confidentiality and a positive, team-oriented attitude are also important.
Requirements
Fluency in English is required; knowledge of Filipino language is a plus. Experience in a healthcare or aesthetic clinic environment is preferred. Excellent communication, interpersonal, and customer service skills, along with strong organizational and multitasking abilities, are essential. Proficiency with clinic management software and Microsoft Office applications is also required.
Description
Ontime Group is looking for a dedicated and personable Filipino / Western Patient Coordinator to join our aesthetic clinic team in Dubai. This role involves managing patient interactions and ensuring smooth coordination of appointments for our diverse clientele. You will play a key role in delivering outstanding service and supporting the clinic's operations to provide an excellent patient experience.ResponsibilitiesWelcome and assist Filipino and Western patients in a professional and courteous mannerSchedule and manage patient appointments efficientlyProvide detailed information about aesthetic treatments, procedures, and clinic policiesCoordinate communication between patients and medical professionalsHandle patient inquiries and resolve concerns promptly and effectivelyMaintain and update patient records accuratelySupport the administrative functions of the clinic to ensure smooth operationsFollow up with patients post-treatment to assess satisfaction and address any needsRequirementsFluency in English is required; knowledge of Filipino language is a plusExperience in a healthcare or aesthetic clinic environment preferredExcellent communication, interpersonal, and customer service skillsStrong organizational and multitasking abilitiesProficient with clinic management software and Microsoft Office applicationsAbility to manage sensitive patient information with confidentialityPositive attitude and ability to work well in a team-oriented environmentFlexibility to work in a fast-paced clinic settingBenefitsSalary + Benefits