Requirements
The ideal candidate must have 2-3 years of experience as a Service Advisor in a UAE auto workshop/garage. They should possess good knowledge of automotive repairs and maintenance, strong communication and customer service skills, and basic computer proficiency for job cards and invoicing systems. The ability to handle multiple tasks efficiently and a problem-solving attitude are essential.
Description
Job description:Job Title: Auto Workshop Service Advisor (UAE Experience Required)Location: Ras Al Khor, Dubai, UAEEmployment Type: Full-TimeSalary: AED 3000 – 4,000 per monthJob Summary:We are looking for a skilled and customer-oriented Service Advisor to join our auto workshop/garage team. The ideal candidate must have hands-on experience in a UAE-based workshop or garage environment and the ability to manage customer interactions, job cards, and service coordination efficiently. The Service Advisor will act as the main link between customers and technicians, ensuring smooth workflow and high customer satisfaction.Key ResponsibilitiesCustomer Handling:Welcome customers and understand their vehicle concernsExplain repair and maintenance requirements clearlyProvide professional advice on vehicle care and servicesWorkshop Coordination:Open job cards and ensure all details are recorded correctlyCoordinate with technicians for job progress and priorityEnsure timely completion of repairs and servicesEstimation & Follow-up:Provide accurate cost estimates and timelinesUpdate customers on job status regularlyFollow up after service completion for feedbackSales & Upselling:Recommend additional repairs or preventive maintenancePromote workshop services, packages, and offersAdministrative Tasks:Maintain proper records of jobs and customer historyPrepare invoices and assist with billingSchedule service appointments and remindersRequirementsExperience:Minimum 2–3 years experience as a Service Advisor in a UAE auto workshop/garageGood knowledge of automotive repairs and maintenanceSkills:Strong communication and customer service skillsBasic computer knowledge (job cards, invoicing systems)Ability to handle multiple customers and tasks efficientlyProblem-solving attitude and attention to detailPreferred QualificationsDiploma or certification in Automotive Engineering (preferred)Familiarity with spare parts and workshop operationsWorking ConditionsFast-paced auto workshop environmentDirect interaction with customers and techniciansMay require extended hours depending on workloadHow to Apply:Interested candidates who fulfill the requirements can send their CV to [HIDDEN TEXT] & [HIDDEN TEXT]. Don't forget to mention the job position in the subject of your emailJob Type: Full-timeWork Location: In person