Requirements
Candidates must possess a bachelor's degree in information systems, Marketing Technology, or a related field, with 2-4 years of experience in CRM configuration and workflow automation using tools like n8n. Proficiency in Odoo and Zoho CRM is required.
Description
Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Arab Countries (GCC), Arab Countries (non-GCC)
Salary
12000 - 13000 AED
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Marketing, Advertising & PR
Company Industry
Travel, Hotel & Tourism
Position Title: CRM & Automation Specialist
Employment Type: Full Time
Salary: up to 13,000 AED all-inclusive depending on experience and qualifications
Job Location: Dubai, UAE
About the Client:
A Dubai-based travel company with more than 20 years of experience delivering exceptional holiday experiences worldwide.
Job Description:
-Configure, maintain, and integrate the CRM platform with internal systems (ERP, accounting, call center) and external tools (WhatsApp, email marketing, booking platforms).
-Build and optimize workflows, triggers, and AI tools (chatbots, predictive models) to improve efficiency, response times, and customer experience.
-Create dashboards and reports to monitor KPIs, conversion rates, and campaign performance; continuously test and optimize automations.
-Manage permissions, data hygiene, and security; provide training and collaborate with sales and marketing for segmentation and personalized campaigns.
Requirements:
Qualifications:
-Open to Arbaic nationals, within 35 years and below.
-Must have bachelor’s degree in information systems, Marketing Technology, or related field.
-At least 2–4 years of experience in CRM configuration and workflow automation (n8n).
-Proficiency in the following CRM: Odoo, Zoho
Salary:
AED
12,000 to 13,000
per month inclusive of fixed allowances.
About the Company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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