Vodafone (VOIS) Customer Service Agent - English Speakers
🏢 VOIS Egypt
📍 Cairo, EgyptFull-timeHybrid
📅 Posted: 3w ago🔄 Updated: 3w ago
CV%
✨ AI Summary
VOIS is seeking Customer Service Agents for Vodafone Ireland Customers in Cairo. This role involves acting as a front-line interface, responding to customer inquiries via phone, and maintaining an excellent customer experience. The position requires fluency in English (C1), with graduates and dropouts welcome to apply. Egyptian nationality is mandatory. While call center experience is a plus, strong soft and communication skills are essential. The role offers a hybrid work model, attractive benefits including insurance and profit share, and an annual salary increase.
Very Attractive Package, Hybrid module (2 days a week from Office), Laptop/PC provided from the company + Internet allowance, 5 working days + 2 days off (Rotational), Annual balance, Profit share, Social, Medical insurance and life insurance, Annual Salary Increase
Requirements
Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply
Description
About VOIS:VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients. Job DescriptionAct as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company. BenefitsVery Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase