Description
To manage end-to-end internal sales, strategic sourcing, and vendor management activities that drive business growth and profitability. The role is responsible for identifying and converting sales opportunities, maintaining strong customer and supplier relationships, securing competitive pricing, optimizing sourcing costs, protecting sales margins, and ensuring timely order fulfilment. The position supports EBITDA objectives by improving procurement efficiency, maximizing commercial performance, maintaining KYC compliance, delivering accurate sales reporting, and contributing to continuous improvements in customer satisfaction, supplier performance, and overall operational efficiency.KEY RESPONSIBILITIES:1. Internal Sales ManagementManage the complete internal sales cycle from customer enquiry through quotation, negotiation, order confirmation, and fulfilment.Identify, develop, and convert sales opportunities into profitable business while achieving sales and margin objectives.Coordinate with customers and internal departments to understand business requirements and recommend suitable products and solutions.Negotiate selling prices in accordance with approved pricing and profitability guidelines.Ensure timely order processing, delivery coordination, and effective resolution of customer enquiries.Build and maintain strong customer relationships to encourage repeat business, improve customer satisfaction, and strengthen long-term partnerships.2. Vendor Management & Supplier DevelopmentDevelop, maintain, and strengthen relationships with existing suppliers to ensure consistent service, competitive pricing, and reliable supply.Identify, evaluate, qualify, and onboard new vendors to expand sourcing capabilities and improve supplier competitiveness.Monitor supplier performance, delivery reliability, product quality, pricing, and responsiveness.Conduct regular supplier performance reviews and implement improvement initiatives where required.Foster long-term supplier partnerships that support business continuity and operational excellence.3. Strategic Sourcing & ProcurementSource products and services from qualified suppliers based on business requirements, quality standards, availability, and commercial objectives.Negotiate supplier pricing, payment terms, contracts, and commercial agreements to achieve cost-effective procurement outcomes.Continuously identify opportunities to reduce sourcing costs while maintaining quality, service levels, and supply reliability.Support inventory availability by ensuring timely procurement and coordination with internal stakeholders.Improve procurement efficiency through effective supplier selection, market analysis, and sourcing strategies.4. Commercial Performance & ProfitabilityProtect approved gross margin levels across all sales transactions through effective pricing and cost management.Monitor sourcing costs and commercial performance to support profitability and EBITDA objectives.Analyse pricing trends, supplier costs, and commercial data to recommend actions that improve financial performance.Collaborate with cross-functional teams to align sales, sourcing, and procurement activities with business objectives.Support commercial initiatives that improve revenue generation, operational efficiency, and long-term profitability.5. Contract Review & Commercial TermsReview vendor and customer contracts, agreements, and commercial terms related to sales and sourcing activities.Ensure pricing, payment terms, delivery terms, responsibilities, and other commercial conditions are aligned with business requirements.Coordinate with relevant internal teams for clarification, approval, and finalization of contracts.Identify and highlight commercial risks, discrepancies, or unfavorable terms before finalization.6. Compliance & GovernanceEnsure full implementation of Know Your Customer (KYC) requirements for customers and suppliers.Coordinate with relevant stakeholders to obtain, verify, and maintain complete and accurate KYC documentation.Ensure compliance with company policies, procurement procedures, internal controls, and applicable regulatory requirements.Maintain accurate documentation to support governance, audit requirements, and business transparency.7. Sales ReportingPrepare and maintain accurate sales reports, supplier pricing records, and sourcing information.Maintain accurate records of customer transactions, supplier quotations, procurement activities, and commercial agreements.Produce and submit timely management reports in accordance with business and reporting requirements.Ensure the accuracy, completeness, and integrity of all sales and sourcing documentation.Maintain organized commercial records and documentation to support operational requirements, compliance, and business reporting.KEY REQUIREMENTS:Bachelor's degree in business or related fieldAny business-related professional qualification preferred.Minimum 3 to 5 years of relevant diesel/fuel industry experienceProficiency in any ERP systemExcellent communications skills Customer service skillsNegotiation skills