Operations Lead (Director)

🏢 jasara program management company
📍 Saudi ArabiaFull-timeHybrid
📅 Posted: 4d ago🔄 Updated: 4d ago
CV%
✨ AI Summary
JASARA PMC is seeking an Operations Lead (Director) to oversee and optimize daily operational activities, ensuring successful project delivery and alignment with organizational objectives. This role involves strategic leadership in project execution, client engagement, team management, and business operations, aiming for operational excellence and continuous improvement. The Operations Lead will manage client relationships, ensure customer satisfaction, lead and mentor multidisciplinary teams, and foster a high-performance culture. The position also supports business growth through identifying opportunities, contributing to business development strategies, and strengthening partnerships. The role requires strong leadership, commercial awareness, communication, and problem-solving skills to balance operational priorities with organizational growth.
Required Skills
Information Technology
SLA Management
Business, Sales & Management
Process ImprovementClient Relationship ManagementRisk ManagementProposalsProject ManagementPMPKey Account ManagementBusiness Development
Engineering, Construction & Trades
Contract Administration
Soft Skills & Professional Competencies
Stakeholder ManagementPlanning
Other
Project Delivery MethodologiesPgMPoperational strategiesPMI-ACP
Productivity & Workplace Tools
Microsoft Office
Requirements
Requires a Bachelor's degree in Engineering, Construction Management, Business Administration, or Project Management, with a Master's degree preferred. Must have at least 20 years of progressive experience in operations, project management, or business leadership within construction, engineering, PMC, consultancy, or infrastructure sectors. Proven experience leading large multidisciplinary teams, managing complex projects, and strong client relationship management skills are essential. Experience in developing operational strategies, commercial management, contract administration, and supporting business development activities is required.
Description
JASARA PMC is seeking a highly experienced and results-driven Operations Lead to oversee and optimize daily operational activities, ensuring the successful delivery of projects and alignment with organizational objectives. The Operations Lead will provide strategic leadership across project execution, client engagement, team management, and business operations, working closely with senior management and cross-functional stakeholders to drive operational excellence and continuous improvement.The successful candidate will be responsible for managing client relationships, ensuring high levels of customer satisfaction, and acting as a key point of contact for project and business-related matters. The role will also involve leading and mentoring multidisciplinary teams, fostering a high-performance culture, and ensuring effective resource planning and utilization across multiple projects.In addition, the Operations Lead will support business growth initiatives by identifying new opportunities, contributing to business development strategies, participating in client presentations and proposals, and strengthening partnerships with key stakeholders. The position requires strong leadership, commercial awareness, communication, and problem-solving skills, with the ability to balance operational priorities while driving organizational growth and long-term success.RequirementsBachelor's degree in Engineering, Construction Management, Business Administration, Project Management, or a related discipline. A Master's degree is preferred. Minimum 20 years of progressive experience in operations, project management, or business leadership roles within the construction, engineering, PMC, consultancy, or infrastructure sectors. Demonstrated experience leading large multidisciplinary teams and managing complex projects or portfolios. Strong background in client relationship management, stakeholder engagement, and executive-level communication. Proven ability to manage operational performance, resource planning, and delivery across multiple projects simultaneously. Experience in developing and implementing operational strategies, policies, and continuous improvement initiatives. Solid understanding of project delivery methodologies, commercial management, contract administration, and risk management principles. Track record of supporting business development activities, including proposal preparation, client presentations, account management, and identifying growth opportunities. Strong commercial acumen with the ability to balance operational objectives and business priorities. Experience working with government entities, major developers, or giga-projects is highly desirable. Excellent leadership, people management, coaching, and mentoring skills with the ability to build and maintain high-performing teams. Strong analytical, problem-solving, and decision-making capabilities. Exceptional communication, negotiation, and interpersonal skills. Proficiency in project management and business reporting tools, including Microsoft Office Suite and relevant enterprise management systems. Ability to operate effectively in a fast-paced, dynamic environment and manage multiple priorities. Professional certifications such as PMP, PgMP, PRINCE2, PMI-ACP, or equivalent are advantageousSaudi nationals preferredKey Competencies Operational Leadership Client and Stakeholder Management Team Leadership and Development Business Development and Growth Strategic Planning and Execution Commercial and Financial Awareness Resource Management Risk and Issue Management Process Improvement and Change Management Communication and Influencing Skills Problem Solving and Decision Making Collaboration and Relationship BuildingPreferred Experience Previous experience within a PMC or engineering consultancy environment. Experience supporting major infrastructure, mixed-use, hospitality, transportation, or giga-development projects. Familiarity with the Saudi Arabian construction market, regulatory environment, and key public-sector stakeholders
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00