Requirements
Bachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field, with an MBA preferred. 5-10 years of enterprise sales or key account management experience, with at least 3 years in cybersecurity or IT security. Proven track record of achieving or exceeding sales targets. Experience with various cybersecurity domains and selling cybersecurity products, services, or managed security solutions is required.
Description
Job TitleKey Account Manager – CybersecurityJob SummaryThe Key Account Manager (KAM) is responsible for managing and growing strategic customer accounts by delivering cybersecurity solutions that address business and security challenges. The role focuses on building long-term client relationships, identifying new business opportunities, driving revenue growth, and collaborating with technical teams to ensure successful solution delivery.Key ResponsibilitiesManage and grow a portfolio of strategic enterprise accounts.Build strong relationships with CXOs, CISOs, IT leaders, and procurement teams.Identify opportunities for upselling and cross-selling cybersecurity products and services.Develop account plans to achieve revenue and profitability targets.Understand customer security challenges and align appropriate cybersecurity solutions.Collaborate with pre-sales, solution architects, delivery, and support teams to develop winning proposals.Lead contract negotiations, pricing discussions, and commercial agreements.Monitor customer satisfaction and ensure timely issue resolution.Track sales pipeline, forecasts, and account performance using CRM tools.Stay updated on cybersecurity trends, regulations, and competitive offerings.Required QualificationsBachelor's degree in Engineering, Computer Science, Information Technology, Business, or a related field.MBA is preferred.5–10 years of enterprise sales or key account management experience, with at least 3 years in cybersecurity or IT security.Proven track record of achieving or exceeding sales targets.Preferred Cybersecurity KnowledgeExperience with one or more of the following:Network Security (Firewalls, IDS/IPS)Endpoint Security & EDR/XDRIdentity & Access Management (IAM)SIEM and SOC solutionsCloud Security (AWS, Azure, GCP)Zero Trust ArchitectureData Loss Prevention (DLP)Email SecurityVulnerability Assessment & Penetration Testing (VAPT)Managed Security Services (MSSP)Required SkillsEnterprise account managementConsultative selling and solution sellingExcellent negotiation and presentation skillsStakeholder managementBusiness development and pipeline managementStrong communication and interpersonal skillsCRM tools (Salesforce, HubSpot, Microsoft Dynamics, etc.)Ability to work with cross-functional technical teamsKey Performance Indicators (KPIs)Revenue and gross margin achievementCustomer retention and satisfactionNew business generated within existing accountsPipeline growth and forecast accuracyRenewal and contract expansion ratesPreferred CertificationsCISSP (preferred but not mandatory)CISMCEHCompTIA Security+ITIL Foundation (optional)Relevant vendor certifications (Palo Alto Networks, Fortinet, Cisco, Microsoft Security, CrowdStrike, Check Point, etc.)Experience5–10+ years in enterprise sales or key account management.Experience selling cybersecurity products, services, or managed security solutions to enterprise customer.