Senior Customer Service Specialist

🏢 EL EZZ for construction and trading
📍 Cairo, EgyptFull-timeOn-site
📅 Posted: 1mo ago🔄 Updated: 1mo ago
CV%
✨ AI Summary
The Senior Customer Service Specialist will handle customer inquiries through various communication channels, resolve customer issues professionally and efficiently, and process customer requests while maintaining accurate records. This role requires close coordination with internal teams to ensure timely service delivery and a commitment to delivering outstanding customer support and satisfaction. A minimum of 3-7 years of experience in a dedicated Customer Service role, with a preference for Real Estate experience, is required. Excellent communication and interpersonal skills, along with a positive, customer-focused attitude, are essential.
Required Skills
Soft Skills & Professional Competencies
Communication
Other
interpersonal skillscustomer carecustomer support
Business, Sales & Management
Customer Success
Requirements
Experience That Excites Us:A minimum of 3-7 years of experience in a dedicated Customer Service role.Real Estate Experience Excellent communication and interpersonal skills.Positive attitude and customer-focused mindset.
Description
Handle customer inquiries through various communication channelsResolve customer issues professionally and efficientlyProcess customer requests and maintain accurate records.Coordinate with internal teams to ensure timely servic5. Deliver outstanding customer support and ensure customer satisfaction
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🎯 Overalli74%
⚡ Skillsi85%
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Ontology Match: 85.0
Matched:✓ Requirements Matching✓ Ontology Skills Mapping
📜 Eligibilityi49%
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Local: 19600%
🏗️ Career Fiti91%
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Seniority: 91.0
📋 Requirementsi67%
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Domain: 67.0
🔥 Motivationi78%
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Title Fit: 78.00