✨ AI Summary
The Control Room Operator will be responsible for monitoring real-time vehicle movements using the Fleet/Tankering Management System. Key duties include tracking driver and vehicle safety violations, escalating issues, generating operational reports, analyzing data for abnormalities, and ensuring data accuracy. The role requires coordinating with the Team Leader and relevant departments on operational or safety concerns. The ideal candidate will have 1-3 years of experience, a Bachelor of Technology/Engineering in Electrical, and strong computer skills, particularly in MS Excel and reporting.
Monitor real-time vehicle movements through the Fleet/Tankering Management System from the Logistics & Transport Control Room.Track driver and vehicle safety violations, including overspeeding, harsh braking, harsh acceleration, seatbelt violations, and other driving events.Escalate violations promptly to the designated personnel via email, phone, or SMS according to severity and established procedures.Generate daily and weekly operational reports covering vehicle movements, trip routes, time sp
Requirements
Experience with Fleet Management Systems, GPS Tracking, IVMS, Tankering Management Systems, or similar monitoring platforms is preferred.
Good computer skills, particularly MS Excel, email, and reporting.
Ability to monitor multiple vehicles and events simultaneously.
Strong attention to detail and ability to identify abnormalities in fleet data.
Good communication and reporting skills.
Ability to work in a control-room/monitoring environment and respond quickly to urgent events.
Previous experience in logistics, transportation, fleet operations, tanker operations, or control-room monitoring is an advantage
Description
Monitor real-time vehicle movements through the Fleet/Tankering Management System from the Logistics & Transport Control Room.Track driver and vehicle safety violations, including overspeeding, harsh braking, harsh acceleration, seatbelt violations, and other driving events.Escalate violations promptly to the designated personnel via email, phone, or SMS according to severity and established procedures.Generate daily and weekly operational reports covering vehicle movements, trip routes, time spent at locations, driver performance, safety events, and other fleet activities.Analyze reports and identify unusual activities, violations, or deviations from established procedures and guidelines.Ensure fleet information is accurate and updated at all times, with no unexplained data loss or reporting delays.Monitor the system's overall performance and immediately report any technical or data-related issues.Coordinate with the Team Leader and relevant departments regarding operational or safety concerns.