Requirements
Requires 7+ years of client delivery, professional services, or implementation experience in enterprise fintech, with a proven track record managing complex multi-stakeholder institutional deployments. PMP, Prince2, or equivalent project management methodology is essential. The role involves managing both client expectations and internal engineering timelines.
Description
All open positionsClient Delivery DirectorAbout The RoleThe gap between what gets sold and what gets delivered is where institutional relationships are won or lost. At Mintlayer, closing an MWS enterprise client is the beginning, not the end — the delivery quality, milestone transparency, and ongoing client health determine whether that client becomes a reference, an expansion, and an advocate.What You Will OwnOwn the post-sale delivery lifecycle for all MWS institutional client deploymentsManage client expectations through transparent communication on timelines, scope changes, and technical dependenciesCoordinate internal teams on client delivery milestonesBuild and maintain the MWS client delivery playbookMonitor client health post-launch: usage metrics, support ticket patterns, and relationship risk indicatorsEscalate material delivery risks before they become client issuesBuild and manage the client delivery team as MWS scalesWhat You Bring7+ years client delivery, professional services, or implementation in enterprise fintechExperience managing complex multi-stakeholder institutional deploymentsPMP, Prince2, or equivalent project management methodologyManages both client expectations and internal engineering timelines without losing eitherBenefitsHealth & Prevention: Comprehensive, high-tier medical insurance with a focus on preventative medicine, annual executive health screenings, and diagnostic check-ups.Fitness & Wellness Programs: Monthly fitness allowances for premier gyms and studios, plus internal wellness initiatives including yoga, ergonomics workshops, and stress management.Competitive Compensation: Salary paid in your choice of fiat, Bitcoin, or stablecoins. ML token allocation and vesting for senior roles.Relocation Support: Full assistance with UAE residency visas and relocation to Abu Dhabi for on-site roles. We handle the paperwork.Flexible Working: Structured flexibility across on-site, hybrid, and fully remote roles. Core overlap hours respected across time zones.Global Team Meetups: Periodic gatherings with the full team around the world. The remote team is never remote from the culture.IMPORTANT NOTICE: Mintlayer will never charge any fees at any stage of the hiring process. No member of our team will ever request payment for job applications or opportunities. If you are contacted by anyone asking for money on behalf of Mintlayer, please be aware this is a scam. The only way to apply for roles is through the official links available on Mintlayer's website: mintlayer.comI declare that I am no less than 16 years old and that I have read the information on the processing of personal data as available on the privacy policy and that I consent to the processing of my personal data in order to receive periodic communications on the developments of the project and on further services relating to the project.Your subscription could not be saved. Please try again.Your subscription has been successful.DiscoverML CoinBlock ExplorerMojito WalletNewDocsBlogIn the MediaEventAboutZK ThunderBuildEcosystemSource CodeJoinCommunityOpen PositionsDownloadSocialsXTelegramInstagramFacebookReddit© Mintlayer.orgTerms & ConditionsPrivacy PolicyCookie SettingsML Coin AddressApply — Client Delivery Director✓Application submittedThanks for applying for Client Delivery Director. We'll review your application and get back to you within 2–3 weeks.WebsiteFull name *Email *Phone (optional)Current location / country *Years of relevant experience *Why this role *0 / 1500CV / Resume * PDF or DOCX, max 2 MBPortfolio / GitHub / writing samples URL (optional)I consent to Mintlayer processing my personal data for recruitment purposes, in accordance with the Privacy Policy. *