✨ AI Summary
This Senior Systems Engineer role focuses on production system administration, including regular administration, performance trend analysis, and server capacity management. Key responsibilities involve system configurations, backups, implementing monthly/quarterly/hotfix patches, deploying enhancements for performance and security, resolving critical customer system issues, and implementing disaster recovery solutions. The role also encompasses managing identity and access, supporting batch processing, maintaining security, and improving systems. Collaboration with internal teams and third-party vendors is crucial for incident management and issue resolution.
The ideal candidate will possess experience in system installation and configuration, including software administration, identity and access management, and batch processing. They will be responsible for security maintenance, system improvements, and handling incident management, escalation cases, and technical support. A strong understanding of backup and disaster recovery processes, along with technical communication and documentation skills, is required. Additional responsibilities may include supporting cloud infrastructure, CI/CD pipelines, patching, and automation tools. The role emphasizes planning, execution, collaboration, problem-solving, continuous learning, and continuous improvement.
🎁 Benefits & Perks
Medical, dental, and vision insurance, including expert medical opinion; Short term disability and long term disability; Life insurance and AD&D; Supplemental life insurance (Employee/Spouse/Child); Health care and dependent care Flexible Spending Accounts; Pre-tax commuter and parking benefits; 401(k) Savings and Investment Plan with company match; Paid time off: Flexible Vacation (13 days annually for the first three years of employment, 18 days annually for subsequent years, prorated for part-time); 11 paid holidays; Paid sick leave: 72 hours upon date of hire, refreshes annually up to a maximum cap of 112 hours; Paid parental leave; Adoption assistance; Employee Stock Purchase Plan; Financial planning and group legal; Voluntary benefits including auto, homeowner and pet insurance. May be eligible for bonus and equity.
Requirements
The role requires performing regular administration, conducting performance trend analyses, and managing server capacity. Responsibilities include system configurations, backups, implementing patches for security vulnerabilities, deploying enhancements for performance, reliability, and security, resolving complex system issues, and implementing disaster recovery solutions. Experience with identity and access management, application monitoring, cloud infrastructure, CI/CD pipelines, and workload automation is also expected.
Description
Performs regular administration and conducts standard performance trend analyses and manages server capacity. Performs system configurations and backups independently. Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack. Deploys enhancements to improve the performance, reliability, and security of systems and environments. Resolves complex, critical customer system issues and implements and documents technical solutions. Implements disaster recovery solutions.