The Senior Systems Engineer will be responsible for the administration, performance analysis, and capacity management of production systems. This role involves independently performing system configurations, backups, and implementing patches to address security vulnerabilities and bugs. The engineer will deploy enhancements to improve system performance, reliability, and security, and resolve complex customer system issues. Responsibilities also include implementing and documenting technical solutions and disaster recovery strategies.
The position requires a strong understanding of Windows, Linux, Oracle Cloud Infrastructure, and hybrid cloud environments. The successful candidate will act as a senior technical authority, establish reliability standards, and guide complex technical decisions. This role demands comfort with both architecture and hands-on execution, including troubleshooting, log review, configuration correction, and production change validation. Collaboration with engineering, operations, cybersecurity, networking, and application teams is crucial.
Medical, dental, and vision insurance, expert medical opinion, short term disability and long term disability, life insurance and AD&D, supplemental life insurance, health care and dependent care Flexible Spending Accounts, pre-tax commuter and parking benefits, 401(k) Savings and Investment Plan with company match, paid time off (vacation accrual rate of 13 days annually for the first three years, 18 days annually for subsequent years, prorated for part-time), 11 paid holidays, 72 hours of paid sick leave annually, paid parental leave, adoption assistance, Employee Stock Purchase Plan, financial planning and group legal, voluntary benefits including auto, homeowner and pet insurance.
Requirements
This role requires a strong background in production system administration, including system configurations, performance trend analyses, server capacity management, and system backups. Key responsibilities include implementing patches for security vulnerabilities, deploying enhancements to improve system performance and reliability, resolving complex customer system issues, and implementing disaster recovery solutions. Experience with Windows, Linux, Oracle Cloud Infrastructure, and hybrid cloud environments is essential, along with strong collaboration skills and the ability to communicate technical information effectively.
Description
Performs regular administration and conducts standard performance trend analyses and manages server capacity. Performs system configurations and backups independently. Implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs across the technical stack. Deploys enhancements to improve the performance, reliability, and security of systems and environments. Resolves complex, critical customer system issues and implements and documents technical solutions. Implements disaster recovery solutions.